Enabling Third Party Access

If your practice is running Best Practice software and is updated to Jade with October 2019 Data Update or newer, then you will need to configure Third Party Access to allow Primary Sense to access the database.

You can configure this by selecting Setup within Best Practice, then selecting Configuration and then Database.

Click the Setup third-party integrations button and then scroll down the list of third-party providers and tick Primary Care Gold Coast.

Click Save, then Save again.

Best Practice Third Party Integration
Best Practice Third Party Integration

Primary Sense Extractor

Go to server (or workstation) where Primary Sense Extractor™ is located and open Extractor setup and click the Edit Practice & Database Connection icon to display the Settings window. Click the Enable Best Practice Third Party Support button and you will be prompted to confirm.

Service Configuration Menu Service Setup
Setup For Third party on PS Service

If the button does not appear, your practice is not configured to use Best Practice, or it is already configured to use third party integration.


Primary Sense Desktop

Go to workstation with Primary Sense™ Desktop installed. Open Primary Sense™ Desktop and click the Settings tile to open settings window. Click the Enable Best Practice Third Party Support button and you will be prompted to confirm.

NB: Each workstation with Primary Sense™ Desktop installed will need to be enabled – only once per workstation.

Desktop Settings bar Service Setup
Setup For Third Party on PS Desktop

Click the Enable Best Practice Third Party Support button and you will be prompted to confirm.


Once configured, your database settings will be configured or updated as follows. These default settings should work for most installations, however if the server or database are different, the Change Database Connection option can be used to configure custom settings.

Setting Value
Server Name .\BPSINSTANCE
Database Name BPSPatients
User Name BPSPartner
Password Partner Password
Pooling (advanced) False
Application Name (advanced) Primary Sense